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Release date: 2024-08-07
Improvements
On the Attachments tab of an actor, you can:
- View the actor-attached files and reaction files separately.
- Download all the files by clicking Download all.
API
You can set the folder structure for the archive created from files: Specify the file name and the location where the file will be stored. The API request result is a new fileName = zip.
Scripts
- In the system Widget form, you can see the Agent joined conversation message every time when a new agent joins the chat for the first time.
- In the support chat, you can use different UI styles for communication.
Fixed Issues
The dashboard size and location are not saved after dashboard closing: Now, you can view the same dashboard size and location after reopening a dashboard.
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