How to configure the system process for notifying users on process blocking/deblocking

Overview

After installing the Corezoid, you need to create and configure a process that sends notifications on processes blocking/unblocking.
The process block/unblock feature is available only for super admins. A notification can be sent to an affected process owner or another person.
An object with the following parameters is sent to the process:

• blocked_reason - reason for blocking specified by a superadmin;
• action - action type, possible values:
  • block_process;
  • unblock_process;
• user_id - identifier of a superadmin which blocked/unblocked the process;
• login - login of a superadmin which blocked/unblocked the process;
• obj = conv (default);
• obj_id - process identifier;
• process_owner - process owner login (email);
• process_owner_id - process owner identifier;
• lang - process owner language.

Use these parameters for creating a notification email body, subject, recipient.

Process example

1. Add a Set Parameters node after a Start node (1), for creating a process link this step is optional. This step allows a notification email to open the process directly using this link:

2. Add a Condition node (2) after a Set Parameters node (1). In the Condition node, configure branching conditions for sending two types of messages: process block and unblock.
3. Add API Call nodes (3.1, 3.2) for each message type. Connect the API Call nodes to the Condition node:
   Example of API Call node configuration:

You can add an individual sequence of nodes for sending other emails to the process.

Adding a process ID to the settings

After completing the process configuration, add the process ID to the capi_block_unblock_notify_conv setting of the Superadministrator menu, Settings section. To do that, open the Superadministrator menu:

Open the Settings and scroll to the capi_block_unblock_notify_conv setting and enter the process ID in the setting field: