Communications Orchestrator

Overview

Communications Orchestrator is a set of out-of-the-box Corezoid Processes for creating and managing bots in different messengers. Corezoid enables you to create universal Processes for managing business logic in different messengers instead of developing the business logic individually for each messenger.

Communications Orchestrator supports the following messengers:

• Facebook Messenger
• Viber
• Telegram
• Apple Messages for Business
• Slack

Note: Whatsapp and Line are coming soon.

Architecture

For more information on working with Communications Orchestrator, refer to the following chapters:

• Create Communications Orchestrator
• Create a bot and Communications Orchestrator project
• Operator’s workplace
• Components
• Built-in features

Create Communications Orchestrator

1. Create a bot for one or multiple messengers you plan to use with Communications Orchestrator and save the access token for that/those messenger(s).

2. Create a Communications Orchestrator project in Corezoid.
   Note: For more information on creating a project, go to Project.

3. Add the Git Call node to your account:

   1. Go to Messengers → Simulator → API → upload → git call - simulator - upload - Upload file.
   2. Click the Git Call node and click Build.
   3. In the upper-right corner, click Deploy.

For more details on these steps, see Create bot and Communications Orchestrator proect.